SHIPPING & RETURNS

Delivery Terms

Quest for Life is not responsible for the item delivery and does not accept responsibility for an item once it has left our premises. 

Whilst every care is taken to ensure accurate and safe delivery, we cannot guarantee unforeseen circumstances, such as theft or damage, or a parcel not arriving at a certain time or place.

All care is taken to ensure that pricing is current and accurate at time of upload, however we take no responsibility for typographical errors. Any incorrect pricing will be immediately corrected upon notification to Quest for Life.

Returns Policy

Quest for Life accepts that sometimes an item is not right for you and you wish to return it for a full refund or exchange.

Please return to us within 30 days of purchase and we will refund the cost of the item or arrange an exchange.

Return address:      Quest for Life Foundation, PO Box 390, Bundanoon NSW 2578

All items must be returned in their original condition.

If an item is faulty, please let us know as soon as possible.

Please let us know (by email  admin@questforlife.org.au or telephone 02 4883 6599) so we can expect your parcel, offer you assistance and in the case of an exchange, put another item aside for you.

Our Returns Policy does not apply to items which have been used or damaged after delivery.

Customers will be responsible for shipping garments back to us for refund or exchange.

If you are unsure about any of these points, please contact us.