SHOP TERMS & CONDITIONS
Quest for Life’s online customer service hours are 9am to 5pm (AEST), Monday to Friday.
We can also be contacted by telephone on 02 4883 6599.
Ordering and Delivery
Quest for Life uses Australia Post. We offer standard and Express delivery options at the checkout.
Orders received before midday will be dispatched the same day, orders received after midday will go the next day – if an item is not available we will advise you immediately.
We try to dispatch Express Orders on the same day they are received.
Our postal charges for the shopping cart are calculated using Australia Post rates above.
If you have an Australia Post box, please use it for delivery of orders.
If your post box is not secure at home, please make arrangements to have your order delivered elsewhere where it is secure, as we are unable to guarantee delivery to addresses which are not secure.
Quest for Life is not responsible for the item delivery and does not accept responsibility for an item once it has left our premises.
Whilst every care is taken to ensure accurate and safe delivery, we cannot guarantee unforeseen circumstances, such as theft or damage, or a parcel not arriving at a certain time or place.
All care is taken to ensure that pricing is current and accurate at time of upload, however we take no responsibility for typographical errors. Any incorrect pricing will be immediately corrected upon notification to Quest for Life.
Online Payment Methods
Quest for Life accepts payment by credit card (Mastercard, Visa & American Express) securely processed via the eWAY online payment gateway at the time of order.